Contact Us

Questions about sizing, an order that has not arrived, or a return you want to start — this is the place.

Ways to reach us

To get an answer faster

  • Put your order number (it starts with #) in the subject line.
  • For a damaged, defective or wrong item, attach clear photos of the item and the shipping label.
  • For fit questions, tell us your usual size and your bust, waist and hip measurements.

Company details

ventoriao is operated by LULUAZ LIMITED.
Registered office: Unit 2A, 17/F Glenealy Tower, No. 1 Glenealy, Central, Hong Kong.
This is a registered office address only — not a store, showroom or warehouse, and not a returns address. To return an item, email us first and we will send you a prepaid label for our US returns facility.